Stratix's Annual Enterprise Mobility Outlook Report Looks at How Businesses Leverage Technology to Reduce Uncertainty and Risk
After years of pandemic-related disruption, enterprise leaders are still hedging strategies in the face of extreme uncertainty. The economic outlook is murky—with signs of a possible downturn as federal regulators fight inflation with higher interest rates. Supply chain issues are still with us, and the ongoing war in Ukraine is impacting energy costs.
While nobody has a crystal ball, it is clear that the current climate means businesses must be as nimble and efficient as possible so they can handle whatever difficulties may come—and be positioned to take advantage of whatever opportunities pop up. The Stratix 2023 Enterprise Mobility Outlook research shows that companies are investing in mobile solutions to do just that. Eighty-six percent are using more mobile now than in the last three years, and 97 percent say mobile is very, or extremely, important to their business.
Research respondents said their top five reasons for investing in mobile include increasing productivity, improving workflows, enhancing internal collaboration, upgrading the employee experience, and boosting customer service. In other words, mobile solutions are a way for enterprises to get the nimbleness and efficiency they need at a cost they can get behind. Despite the unclear economic path ahead, the benefits and high return on investment with mobile are an incentive to deploy more of it.
The use cases for mobile are evolving along with the kinds of mobile devices utilized. Fifty-nine percent are leveraging more wearables in workflows now than in the past three years. Hands-free devices are convenient and help workers be more productive. Sixty-seven percent say they're using more Internet of Things. IoT offers a wealth of data around behavior, processes, performance, and more that enterprises can use to reduce costs, increase efficiency, boost productivity, improve customer experiences, and make better strategic decisions. The arrival of 5G has opened the door to more ways to leverage IoT business solutions.
The fast pace of technical innovation also has enterprises looking at the future. Seventy-eight percent say emerging tech is impacting their overall IT management strategy, and about the same number say emerging tech is pushing them towards more comprehensive endpoint management strategies. Many companies began by deploying mobile solutions piecemeal leading to an overly complex mishmash of management platforms, which is highly inefficient. Now, they're moving to holistic strategies that help them wrap their arms around the proliferation of technology to simplify operations.
While enterprises know the value of mobile, many face challenges in designing, deploying, and supporting mobile solutions. Read on as the 2023 Enterprise Mobility Outlook digs into why there are challenges and how companies solve them through partnerships with experts.