Improving Worker Satisfaction and Retention with Digital Convenience and Efficiency
Attracting and retaining workers is a major issue in many industries today, but it’s a particularly challenging task in home healthcare. Agency owners and clinical leaders need to ensure employee satisfaction and make sure jobs are attractive and worth keeping. But when prospective or current employees are confronted with outdated and inefficient processes, and home health agencies can’t give them the tools they need to simplify their job and improve the quality of their work, they will often look elsewhere.
In some cases, home health workers sign on as new employees but later jump at the first chance to go to a company that offers better technology and resources so there’s less need to work overtime, less stress, and they can enjoy meaningful work that allows them to spend more time with patients.
These are some of the key reasons why technology is not only a great strategy for improving home health agency performance but for attracting workers and improving employee satisfaction and retention.
In healthcare, there is an enormous amount of inefficient workflow, often with many unnecessary steps. But, in home healthcare, things can be even more inefficient, especially if workers are overly burdened with cumbersome documentation, have to go back to an office to print labels or documents, or they have to spend 15 minutes on their computer, searching in vain for clinical data and results.
When this keeps you on the job longer and requires excessive travel, overtime, and effort, it can become very personal in a hurry. It’s time that workers might not be able to spend with their families at home. And it’s time they can spend giving patients the care they need and deserve.
It can also become a major risk for home health agencies, since workers who are burned out, overworked and frustrated are more prone to make potentially costly and dangerous mistakes in managing or administering care.
However, by giving caregivers automated and digital tools to make their job and life easier, streamline their workflows, and help them get more done with less travel and overall effort, it’s a win for everyone involved. Patients can get the timely and effective care they need; workers tend to be far more satisfied with their jobs and less likely to leave; and agencies have a much easier time attracting new employees, retaining them, and minimizing the costs and liabilities of doing business.
There are many Zebra and Stratix solutions that can work together to enable digital convenience and efficiency, including:
App-driven GPS routing and scheduling to reduce travel time and inefficiency
Mobile printing to print labels and documents on the go and eliminate trips to the office
Touch mobile computing to simplify workflows and automate documentation
Automated data capture to reduce manual data entry and paperwork
Single sign-on to authenticate users and access multiple systems with one login
Voice-enabled smart badges for single-tap authentication and instant push-to-talk
These are just some of ways to make home healthcare easier, less stressful, and less time-consuming for workers. In turn, this allows workers to be at their best and makes them less prone to error or mistakes from burnout or overwork.
They’re also more likely to stay with their employer and less likely to jump to a competitor, and they’re more likely to refer other care providers to your business, which can attract and retain new employees more easily. And digitizing home healthcare also helps ensure that workers can deliver safe and ideal care while keeping labor costs and potential compliance and litigation risks at a minimum.
Each home health agency needs a unique solution and the right plan, support and services to get the most out of its technology investment and enable true organizational transformation. But when the right technology is applied and implemented with the consultation, services and expertise, it enables better patient safety, efficiency, and overall surgery center performance.
Through automation, digitization, and smart technology strategies, agencies of all sizes, from small local companies to major regional providers, can achieve remarkable gains in their ability to work efficiently, cost-effectively, and safely. It all starts with a few simple but dramatically impactful moves to automate data capture, enable seamless clinical mobility as well as better inventory management, and create digitized and superior patient experiences.
With end-to-end management of Zebra mobile home health solutions from Stratix, your employees will thank you and their productivity will increase, along with your bottom line. Watch how Stratix and Zebra work together to power today's home health agencies.
About Stratix
Wherever your organization is in its mobile-first journey, you don't have to go it alone. Stratix has led from the front on mobility for nearly four decades. We can help you design and deliver end-to-end mobile technology solutions that make your organization's mobility convenient, easy, and cost-effective. We execute deployments at scale and with precision, so they work in the hands of your end users out-of-the-box. Once devices are in service, we provide ongoing world-class managed services and visibility tools that ensure nonstop mobility throughout their lifecycle. For additional information, visit www.stratixcorp.com
About Zebra
Zebra (NASDAQ: ZBRA) empowers the front line in retail/ecommerce, manufacturing, transportation and logistics, healthcare, public sector and other industries to achieve a performance edge. With more than 10,000 partners across 100 countries, we deliver industry-tailored, end-to-end solutions to enable every asset and worker to be visible, connected and fully optimized. Our market-leading solutions elevate the shopping experience, track and manage inventory as well as improve supply chain efficiency and patient care. In 2020, Zebra made Forbes Global 2000 list for the second consecutive year and was listed among Fast Company’s Best Companies for Innovators. For more information, visit www.zebra.com
