“pane of glass” into enterprise performance. Enterprise-wide systems from MMS partners provide performance, repair and warranty statistics for every mobile asset in the fleet, and then combine this data with detailed history about help desk/support calls for issues with mobile devices and applications to provide a rich history for how well enterprise mobile is performing against stated goals.
Through a combined enterprise-wide visibility system, IT teams can gain a view into mobile performance at the enterprise level – quickly, efficiently and in real time. Consolidated device performance information, delivered in real-time, allows IT teams to intervene in mobile performance issues before they have an enterprise-wide impact.
For example, enterprise-wide visibility systems trend data across all devices and users to answer “big picture” questions such as:
The enterprise-wide visibility system can function as the equivalent of the proverbial canary in the mine shaft. Monitor the health of the mobile ecosystem effectively and you’ll know which devices are prone to breakdown, which carrier networks go down most
To help our customers monitor and evaluate how enterprise mobile is performing against their stated business goals, Stratix created itrac360™, a unique portal that delivers consolidated performance data for the entire mobile ecosystem in real time. Based on 35 years’ experience in enterprise mobile, Stratix designed itrac360 to address each of the key components needed to manage asset visibility from an enterprise perspective.
Itrac360’s capabilities, which were designed with input from Stratix’ enterprise mobile customers, provides:
For more information about itrac360, Mobile Asset Visibility and Analytics, click here.
