Getting to a strategy and, ultimately an enterprise mobile plan, requires that companies focus on understanding the business drivers behind mobile from an enterprise perspective. The MCoE can serve as the forum needed to identify symbiotic needs across the organization but this committee is not nearly as important as its output – the Strategic Mobile Blueprint.
The Strategic Mobile Blueprint that crystallizes the enterprise’s strategy lays out a plan for making that strategy a reality and creates a repeatable process that helps mobile scale. The blueprint also outlines the foundational elements needed to build a mobile ecosystem to support the soon-to-be-deployed solutions.
Too often, enterprises in a hurry focus on devices first and support second, overlooking the important role the mobile ecosystem plays in keeping users up and running. The mobile ecosystem has been defined as the architecture surrounding and supporting mobile, which includes operating systems, networks, management platforms and applications. Few people recognize how important selecting the right mobile architecture and platform can be to their overall success.(5) Choose a platform not aligned with the enterprise’s direction and that choice will haunt you, not just in today’s deployment, but in every deployment that comes along. While there are no “wrong” platforms, the optimal choice delivers a “best option” platform that can scale with the enterprise.(6)
Enterprises with MCoE generally count on it for global governance of enterprise mobility
but allow for ample decision-making at the “local” level as well.(7) This provision enables user communities and their respective business units to develop a feeling of ownership and responsibility for mobile in their operations.
Expect the mobile enterprise plan to have a short “shelf life.” With major operating system (OS) upgrades coming at a rate of every six to 12 months, the Strategic Mobile Blueprint will need to be updated regularly, at least annually, to align with changing business needs and advancing technologies.(8)