Executive Summary

Survey of IT Leaders Examines the Current State of Endpoint Management

The number of devices now used by companies, healthcare organizations, and educational institutions is staggering. The average enterprise manages tens of thousands, and with IoT and mobile device use cases growing, IT teams will be tasked with managing more and more with every passing year. It can be complex and time-consuming—especially when organizations have multiple endpoint management platforms.

The solution is holistic unified endpoint management (UEM) that enables the control of every kind of endpoint—including PCs, mobile devices, printers, and IoT—from a single platform, which simplifies management, reduces the workload, and significantly improves security. UEM can even be used to tailor user experiences to specific workflows for enhanced productivity.

With this research in partnership with SOTI, we wanted to learn how far organizations truly are down the path of UEM.

How embedded is it in their strategy, decision-making, and self-accessed vulnerabilities?
How covered are they across their entire technology environments?
How many endpoint management platforms do they have?
Do they outsource or have the resources to handle it internally?
Why do/would they outsource?

To get our information, Stratix surveyed 250 IT leaders across more than a dozen industries who have endpoint management as part of their job responsibilities. With our questions, we have a good picture of the current state of endpoint management, including vulnerabilities, pain points, and solutions.

The margin of error is +/- 5.89%.

Key Findings

One of the most striking results in our survey is respondents told us they think 30 percent of their endpoints lack adequate management. In a world where just one unmanaged device can be the access point for a major data breach, that's a troubling statistic.

We also found while more respondents chose mobile devices as their biggest vulnerability, when we dug deeper, it became clear there are greater concerns.

Going beyond the security aspects, we saw that despite high awareness of the value of UEM, most organizations are juggling multiple endpoint management platforms. That means they're missing significant opportunities.

Read on as we dive deeper into the research and examine why organizations aren't doing better in this area.