Business
Continuity

The Challenge:
Downtime Has an Immediate Effect on the Bottom Line

Technology downtime can be disastrous for businesses, as it disrupts operations, reduces productivity, and negatively impacts customer satisfaction. When systems go offline, employees may be unable to access essential tools, data, or communication channels, halting workflows and delaying critical tasks. For customer-facing roles, downtime can lead to missed sales opportunities, frustrated clients, and damaged brand reputation. Additionally, downtime can incur significant financial costs. In July 2024, the Crowdstrike outage cost the average organization $44M, and the total impact was $5.4B. In February 2024, an AT&T outage took many frontline workers down and left them unable to work due to a technical error.

While both episodes are extreme examples of downtime, organizations do have to think about business continuity—especially IT and operations—from a national, local, and individual employee level because if devices aren't working, employees aren't working.

The Solution:
Be Prepared

To mitigate the risk and consequences of downtime, businesses must invest in reliable technology, proactive maintenance, and robust contingency plans to ensure minimal disruption and swift recovery.

Stratix prevents and mitigates downtime in various ways. We offer customers a spare pool of preconfigured devices that can be deployed overnight. Our Connectivity service can also be used as a wireless failover to automatically switch to another cellular network in the event of wireless or fiber optic connection disruption.

The bottom line: businesses should invest in reliable devices, proactive maintenance, and contingency plans to ensure seamless continuity and swift recovery.