Navigating the Complexities of Enterprise Mobile

This white paper explores how best-in-class companies, recognizing enterprise mobility’s ability to transform the business, decide to build a Mobile Center of Excellence (MCoE) and the benefits associated with that effort. While companies of any size can derive advantages from having an MCoE, medium- to large-sized enterprises are most likely to have these enterprise mobility structures.

Mobile Center of Excellence (MCoE)

Singular mission drives MCoEsCompanies deploy mobile to boost operational efficiency, improve customer relationships and create sustainable competitive advantage – for the enterprise as a whole. To advance those goals, best-in-class organizations often build Mobile Centers of Excellence (MCoE) to orchestrate mobile’s deployment and impact at the enterprise level.Today, line-of-business (LOB) executives are stepping up to fund mobile deployments in their operating units. However, with funding comes a need for LOB control. As a result, departmental and operational needs can overrule enterprise requirements as LOB executives decide how to deploy mobility and for what purpose. This “local” decision-making can create siloed mobile solutions as a range of devices, device types and applications proliferate across the enterprise. In this diverse mobile ecosystem, the support expenses go up, along with mobile’s total cost of ownership.MCoEs offer a collaborative forum, which not only brings together all the stakeholders involved in enterprise mobility, but provides a way to discuss needs and challenges. As a group, these stakeholders are uniquely positioned to determine how to deploy mobile in a way that meets LOB needs, while ensuring enterprise-wide effectiveness. A governance structure that oversees enterprise mobile, MCoEs cross departmental lines, enlist expertise from a variety of disciplines and offer key stakeholders the power to set enterprise-wide priorities.

Simplify the Complexities of Mobile

Working exclusively in mobile for 34 years has given Stratix a “front row seat” to mobile’s evolution – one of technology’s most rapidly advancing innovations. Today, Stratix’ unique perspective combines an understanding of the past with the accumulated expertise needed to anticipate the future.

Stratix has published a best practices-based informational series on how working with a MMS provider can solve mobile’s toughest challenges – including the need to support mobile users 24x7x365, while lowering mobile’s total cost of ownership.

To see all of the previously issued white papers, blog posts and infographics about the complexities of enterprise mobile, review the Simplifying the Complexities of Enterprise Mobile series.