Any fleet that deploys mobile devices must account for device security in order to protect company and customer data. It’s important to choose tablets or smartphones that are protected from the chip up. Samsung mobile devices, for example, ship with built-in Knox security, which delivers defense-grade, multilayered protection. The platform ensures application and device security in an enterprise-ready system that defends against malicious attacks targeting the device, software and data moving between the device and the internet.
Samsung Knox protection is available for small and large enterprises. Knox Platform for Enterprise enables containerized workspaces that create separate work and personal user identities on the same device. With that sandbox capability, a fleet can create a corporate space for all approved applications, while a personal space allows the driver to access their entertainment and communication apps without intermingling data.
Knox Platform for Enterprise creates a secure path to connect to the corporate network environment from their personal or corporate-owned devices. For personal use, drivers may be responsible for their own Wi-Fi access, so Knox can keep corporate data safe, even if the network is not fully secure, and can also neutralize malware attacks. Corporate data can be wiped off a device remotely in the event it is lost or stolen, while leaving personal data intact.
For the IT staff, an enterprise mobility management (EMM) tool such as Knox Premium or Knox Manage offer other important opportunities. The Knox Premium option enables simple device management using a cloud-based platform that creates a secure container on an enabled device. Knox Manage is a cloud-based EMM solution that provides a simple deployment process to help address security concerns for an organization's device fleet, without having to invest the cost and time to build a dedicated infrastructure.
Both Knox Premium and Knox Manage provide a cloud-based command center to manage devices across multiple operating systems remotely. This adaptability ensures sensitive data — from corporate emails to customer records and financial information — stays secure, regardless of the device operating system. Devices can be remotely locked or wiped if one is lost or stolen.
Both systems control access to websites and apps through whitelisting and blacklisting to manage data usage and employee access to unauthorized sites. With Knox Manage, a kiosk mode can lock down the device to allow the use of approved websites without access to the internet at large.
Knox allows IT managers to segment users by groups or policies to allow access to specified apps or websites or other functions that aren’t required by the entire enterprise. This allows fleets to create different workgroups and deploy unique application sets to each one.
Applications and updates can be managed remotely to push access as needed by groups or individuals.
Many transportation companies have a strong business case for customized applications, building tools that fit their workflow and business strategies. With the Android platform, Samsung mobile devices offer an open development environment that enables comprehensive customization. Companies can develop custom apps and distribute through a private online store or push them out via Knox Manage and Knox Premium.