Taking Action

Our vision for a technology-rich and innovative learning environment is being realized with the integrated use of Apple iPad and other tools and applications across the college. The call is to prepare our students with the competencies for 21st century citizenship, including digital and information literacy, high-level communication and collaboration, and creativity.

Dr. Marie Ann Marino, Dean, Jefferson College of Nursing

Student success programs featuring Apple^® devices have been implemented in over 150 colleges and universities across the U.S. Whether it's one department or the entire student body plus faculty, the program should be thoughtfully constructed to address the full lifecycle of the devices. Stratix SmartMobile services for Apple provide the planning, implementation and sustainability of those programs.

Planning phase

Whether it's a one-department start or the entire first-year class, our team of certified Apple experts will work with you to learn everything about your goals and expected outcomes. We'll take that information and create a blueprint that maps out every step of the path to success—from deployment to ongoing support through successful graduation. That holistic approach helps ensure programs are sustainable and don't require a heavy lift.

Financials

We will work with Apple Financial Services to get the best rates. We can tailor financing to your needs, such as student-paid upfront or incorporated into an annual tech fee. We can facilitate students owning or buying back devices at the end of their program so they have pride in ownership. Because Apple devices are durable—with reliable software and ongoing OS updates—they retain significant value over time. So, unlike other devices that are given away or discarded at the end of their life cycle, Apple devices give education leaders opportunities to recoup costs and lower the overall price tag of keeping programs going.

Deployment

We can add custom branding to devices and kit them for specific degree programs, including applications and endpoint management tools. We can deploy directly to students' homes or facilitate a "tech day" on campus. Final setup can be done on-site or remotely via a student-engagement portal. Because devices are correctly configured from day one, it ensures good experiences and that there are no technical delays that could interfere with instruction time.

Faculty training

An equal playing field in technology makes instruction easier for faculty, and we can also onboard and support instructors using Apple devices. In conjunction with Apple Professional Services, faculty members get the technical training they need to use Apple devices in their classes until they are 100 percent comfortable. Training is scheduled and run with minimal time commitments from faculty, so they're not taken away for too long from other tasks, and it's ongoing as needed.

Student support

Not only do Apple devices arrive out of the box ready, but if they get broken, Stratix is an Apple Authorized Service Provider. We offer as soon as overnight repairs, and our onshore help desk technicians are standing by 24/7 to help students with any challenges by phone, chat, text, or email because students need devices at all hours of the day, weekends, and holidays. It all ensures the best possible user experience.

Asset Management

Stratix's itrac360 platform gives you a holistic view of your entire Apple environment. Information in the dashboard includes spare pool levels, order tracking, asset ownership, help desk incidents, repair history, and more—going far beyond simple reporting. You can analyze failure rates among different progams and use cases to build data that helps you make better strategic decisions about your Apple programs, which improves sustainability.

Managed Environment

With Stratix unified endpoint management solutions, updates and upgrades to Apple devices are pushed out remotely. It ensures that the entire student body and faculty are always in sync, up-to-date with the latest upgrades, and user experiences are uniform.

Customer Experience Management

Working with Stratix is a true partnership, and you'll have a customer success manager assigned to you who will create custom reports, derive the metrics for success, and ensure the program meets your overall goals. We want to ensure that you're getting the outcomes you want. They're your first point of contact for any concerns, and they'll schedule quarterly meetings to review the complete program.

Graduation

When a student graduates, Stratix can facilitate direct-to-student buy-out or ownership transfer of their Apple device. It takes that administrative burden off the school and ensures responsibility for the disposition of equipment as students leave the institution.

Contingency Planning

Stratix not only works to ensure technology programs go well, but we plan for things that don't—like lost or stolen devices. We have programs to account for all possible outcomes so that there's minimal disruption.

Partner with Stratix

Technology is fundamental to how we learn, connect, communicate, and create in today's world. Stratix offers complete turnkey higher education programs where every aspect is managed. Students get the benefits of ubiquitous technology experiences throughout their degree term. Our goal is to offer the best products, platforms, and support so that your institution is equipped to achieve its goals and missions. You don't have to go it alone. Whether big or small, we have you covered. Let us be a resource to connect you with the leaders, faculty, and staff mentioned in this document so that you can have discussions directly with your peers. And please feel free to share relevant parts of this document with your colleagues to begin conversations around creating new initiatives that will help you achieve your goals.

© 2023 Stratix Corporation | All rights reserved. Apple®, the Apple logo®, AirPlay®, AirPods Pro®, Apple Pencil®, Apple TV®, Smart Keyboard Folio™ FaceTime®, GarageBand®, iMac®, iMovie®, iPad®, iPad Air®, iPadOS®, iPad Pro®, iPhone®, Keynote, Mac®, MacBook®, MacBook Pro®, macOS® , Numbers®, Pages®, Swift®, tvOS®, AppleCare®, and watchOS® are trademarks of Apple Inc., registered in the U.S. and other countries. Smart Keyboard Folio is a trademark of Apple Inc. IOS is a trademark or registered trademark of Cisco in the U.S. and other countries and is used under license. Other product and company names mentioned herein may be trademarks of their respective companies.

The data shown in this document is self-reported by the institution—Apple and Stratix were not involved in the gathering or analysis of the data reported, nor has any knowledge of the methodology used. This document highlights the results or trends that institutions using Apple products have observed, along with anecdotal accounts that communicate the positive impact iPad is having on instruction in the classroom.