How Stratix
Does it Better

How We Do It Better

Mobile devices are an integral part of modern business operations—enhancing productivity, efficiency, and flexibility. It's why so many organizations have moved to mobile-first, or mobile-only, strategies that put mobile at the heart of planning, operations, and the user experience. As 5G availability grows, use cases are expanding, and mobile is even more essential to the success of organizations.

Stratix offers managed mobility services tailored to your business processes and goals. We work to understand your organization and then deliver mobile solutions that ensure your people have the right tools to stay ahead.

Stratix SmartMobile Helps You Navigate the Complexities

With decades of experience, Stratix has the knowledge and resources to help you design, deploy, and support effective mobile technology solutions that drive productivity and efficiency along with great user and customer experiences. Here's how we do it:

Experienced Solution Architects
Stratix's strategy planning team is outcome-driven. Our solution architects get a complete understanding of workflows and user needs along with your business goals to draft a mobility blueprint that's laser-focused on the precise deliverables required. Getting it right ensures high user adoption of the technology because it's easy for them to use and is genuinely helpful in their jobs.

Strategic Partnerships
Stratix enjoys longstanding relationships with the top hardware, software, and accessory providers—including Apple, Google Pixel, Honeywell, Samsung, Zebra, and more. It means we can get you the best pricing, and our certified solution experts have deep expertise with all of them. We're up to date with the latest innovations and know what works and what doesn't.

Out-of-the-Box Thinking
Organizations often have unique needs around mobile technology. Solutions might require special mounts or cases. That's not a problem for Stratix. We can make custom cases, mounts, and other accessories. We do the design and prototyping in-house and then get them manufactured at whatever scale necessary through our network of partners.

Automated Endpoint Management
Stratix's solutions include unified endpoint management (UEM). This means that iOS, Android, Windows, and even Internet of Things (IoT) devices are managed from a single platform to keep them secure and updated. Combined with single sign-on, user experiences can be governed so they see only the applications and data needed. The holistic approach with UEM vastly simplifies IT processes in organizations that rely on multiple device types.

Portal Solutions
Stratix offers easy-to-use portals where employees can order predetermined packages of devices and services from one place. The simple eCommerce-like experience does away with complicated manual procurement and ordering processes. Employees can set whatever delivery location and time they need to suit their schedules.

Industry-Leading Support
Because productivity can be severely impacted by technology downtime, it's critical that user support is easy to reach and genuinely helpful. Stratix's help desk is 100 percent onshore, and our communication channels include phone, chat, AI chat, AI voice, SMS, Microsoft Teams, and email. That means users are helped in exactly the way they want to be helped, which improves their experience and minimizes downtime.

Complete Visibility
One of the challenges for most organizations is keeping operating costs to an absolute minimum. Through our telecom expense management solutions, you get a holistic understanding of the how, what, why, and when of mobile technology expenditures. Our analysts will look at your spending and suggest ways to improve in areas like wireless and wireline costs.

Reputation for Excellence
Because Stratix has been in business for more than four decades, people know our reputation. We have millions of devices deployed with a 99.9% on-time delivery rate. Our NPS scores are in the top one percent of the industry, and our help desk's first call resolution rate is 85%. Organizations do business with Stratix because we know our stuff and we're so dependable. We thrive when the stakes are high, and we deliver when it matters most. We push the limits—not just to meet the business-critical needs of our clients—but to exceed their expectations. Don't trust the technology at %CompanyName% to anyone else.

Stratix Helps Large Restaurant Franchise Company Transform Operations and Enhance Customer Experience

One of the largest quick-serve restaurant companies in the U.S. wanted to supercharge the long-term growth of its corporate-owned and franchise locations with faster service and improved customer experiences.

The Stratix team worked with the company to design the right back-of-house solution for restaurants using Apple® iPad® paired with IPORT CONNECT PRO® stands. Next, we built a custom online portal to give franchisees an eCommerce-like way to select and order equipment with just a few clicks. The portal included company branding and an exclusive URL.

Read the Case Study

Case Study: Stratix Brings Consumer Mobility to Southwest Airlines Flight Personnel

Dedicated mobility partnership with Stratix led to a transformation of their compliance operations, employee satisfaction, and return on investment

Stratix's knowledge of endpoint management meant we could do all the things we needed to do in a short period of time. We took care of all the deployment details — configuring, provisioning, preparing, securing, kitting, packaging, shipping, confirming receipt, and providing ongoing support. Multiply that by 18,000 people — that's a huge undertaking, but Stratix made it look easy.

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