What It's Like to Work With Stratix

Program Assurance

You deserve a mobility program engineered to run, improve, and grow your business. When you work with Stratix, %companyname% gets an Android Enterprise Recommended partner who is invested in your long-term strategy and takes the time to understand your unique challenges.

Our solution design team will use business readiness assessments, site surveys, health checks, security assessments, and detailed design thinking sessions with all your stakeholders to create a true panorama of where you are and where you want to be. The team will take all it learns and then apply our experience, tools, and processes to develop a SmartMobile blueprint for a unique mobile program that is outcome-driven and aligns your technology to the results you seek. Our planning includes futureproofing your business to mitigate needless and costly technology obsolescence.

When it's time to roll out the solution, you'll be assigned a project manager who understands that deploying large-scale mobile programs demands pinpoint accuracy on costs, scope, timeline, and vendor management because even small variances have exponential effects.

Your mobile technology, software, and accessories will be configured in the industry's most advanced, high-speed Mobile Integration Center at scale, on time, and on budget. Devices will arrive out-of-the-box ready, and our onboarding professionals will be there to reduce the complexity and speed the process along.

Once the devices are deployed, your people will be backed by a 24x7x365 support center staffed with experts who understand your end-user environments and the applications they use. We offer a rapid replace and repair spare pool management program to ensure your mission-critical work is uninterrupted.

Long after deployment, your assigned customer success manager will track the health of the project and drive issue resolution. They will advocate for your needs and look for new opportunities to improve user experiences and deliver business value.

Companies that rely on mobile to drive business rely on Stratix.

Case Study: Stratix Helps T-Mobile Speed Up Deployment of Entertainment/Advertising Platform for Ride Share Drivers

T-Mobile faced the challenge of kitting, configuring, and distributing thousands of devices for Play Octopus. They didn’t have the internal resources for that, so they reached out to Stratix.

We worked with Octopus to design a solution that included a Samsung Tab A7 Lite tablet configured with the applications and connectivity required. All drivers have to do is turn on the devices, login, and they’re ready to go. The project included 53,000 tablets for drivers across the country who are making more money thanks to happier customers.

Read Case Study

%companyname%'s Journey
We are 100% customer-obsessed, and we prove it every day with our words and actions

Stratix was founded on the belief that meeting expectations aren't enough. Our objective is to exceed expectations and be more than "just another vendor." Our clients know we're invested in their success every day. We're their trusted advisor—always on, always available, and always innovating to deliver the best programs, services, and support that enable them to run, improve and grow their business.

Stratix provides end-to-end program support at every stage of your journey with expert mobile solution architects, onboarding, project management, and customer experience managers to provide guidance to not only get you up and running but to ensure your program continually provides the expected business outcomes.

From your first contact with Stratix, we are 100% dedicated to ensuring we support you along your journey.

At every step of the way, we have trained and certified experts to provide guidance—to not only get you up and running—but to ensure your program continually provides the expected business outcomes.

Account Manager
Will be your right hand, providing guidance and new ideas for consideration throughout your journey.

Mobile Solution Architect
Provides solution design services and first article manifest documentation to meet your requirements.

Program Management
Ensures you have the right resources aligned and gets your project kicked off on the right foot.

Customer Experience Management
Your ongoing point of contact for managing and reporting on agreed service levels and scheduling regular meetings and QBRs.