It’s critical that providers embrace a blueprint for mobile technology enablement as the key to creating a superior patient experience.
Virtual care (AKA telehealth) has been a part of standard healthcare methodologies for several years now. The pandemic of 2020, however, escalated the demand of virtual care platform adoptions. Since the onset of the pandemic, telehealth visits have increased by 50 to 175 times normal volume. Accordingly, providers had to quickly adapt by leveraging legacy IT infrastructure to support, expand and implement workarounds to accommodate the surge in demand.
This massive wave will not simply subside as pandemic-related concerns decrease – eroding budgets, escalating costs of in-patient care and the aging population are putting pressure on traditional systems resulting in a shift in focus to Remote Patient Monitoring (RPM) capabilities.
Patients and providers alike are benefitting from RPM that allows providers to target specific populations and chronic disease care management with real-time care, dramatically improving outcomes for seniors and vulnerable patients.
This “Big Bang” of technology meets user needs has flipped the business-clinical risk equation and created an urgent need for healthcare organizations to adopt a “Digital First” care delivery strategy that:
Improves patient outcomes and overall user experience
Efficiently integrates mobile technology and electronic medical records (EMR)
Streamlines reimbursements and reduces costs of care
Reduces stress and burnout of care team workers
It’s more critical than ever before that providers embrace a blueprint for mobile technology enablement as the key to creating a superior patient experience through the “digital front door”.
View the Infographic
The Key Use Cases of the New Virtual Care Lifecycle
With the hyperbolic growth in use cases for remote virtual care technology that impact patient outcomes – CIOs suddenly have shifted their focus from the ROI of technology acquisition and support to a laser focus on the end-user experience – taking responsibility for the business direction, driving revenue and costs.
Creating a sustainable technology program that addresses the myriad of use cases across a diverse and remote end-user environment requires a focused strategic approach centered-upon a “digital first” mindset. Refer to the "CIO Digital First Checklist" for the four key things CIOs must consider.
In a recent VDC survey, Healthcare organizations ranked highest in their capacity to pivot best in response to COVID. In terms of mobile maturity, healthcare “Innovator” organizations were 33 percent more likely than other groups to engage third-party managed service providers to support their tech infrastructure. They achieved this by engaging their managed service providers to help them move workers to work from home where possible, invest in additional mobile technologies, and add new mobile programs to enhance their capabilities.
Find a Partner with Experience, Knowledge and Understanding
We are the most experienced and largest managed mobility service provider in North America. Stratix’s SmartMobile programs ensures that our Healthcare customers have the right technology, tools and support to deliver exceptional results for their patients. We take the time to learn each unique use case and develop managed services programs that enable flexibility, scale and success. We are passionate about healthcare and committed to delivering the highest quality technology experience possible.
Learn More
